About the pilot
CALAS App Email is operated by the CALAS app team using cityuhk.calas@gmail.com. It supports account-email delivery for the CALAS native app pilot.
The pilot is being prepared, and native app sign-in is not publicly available yet. Information about membership, directory, news and events, calendar, knowledge and requests describes planned features. Participation and access will be made available through the app team's pilot arrangements.
The app's internal information and request flows do not replace formal university procedures, records or approvals. Continue to use the applicable university channels for those matters.
Your account and access
Use an email address you control and provide accurate information for the pilot. Keep your sign-in codes, passkeys and active sessions private. Do not share an account or use another person's identity.
Verifying an email address establishes control of that address. Membership approval and access to lab resources are separate decisions. Do not access or distribute information beyond the permissions assigned to your account.
Contact the app team if you lose access to your email, suspect an unauthorized session or need help correcting your account information.
Appropriate use
Use the pilot for its intended CALAS activities. Respect other participants and the confidentiality of information made available to you.
- Request account emails only for an address you own or are authorized to use.
- Do not automate repeated messages, send unsolicited content through the service or attempt to bypass sending limits.
- Do not probe other people's accounts, bypass access controls or interfere with the service.
- Report a suspected security issue to the app team without exposing another participant's private information.
Account email and privacy
When you request an account action, CALAS App Email may send the corresponding message from cityuhk.calas@gmail.com. Email delivery can be delayed or filtered by mailbox providers. Do not share an authentication code or forward a sign-in message for someone else to use.
Only the lab mailbox operator authorizes the service's send-only Google permission. Receiving a message does not authorize access to your mailbox. Read the privacy notice for the information processed, service providers, retention and deletion choices.
The account-email service is not a bulk announcement channel. For support, email the app team directly rather than repeatedly requesting account messages.
Availability and changes
This is a pilot. Features may change, be temporarily unavailable or be withdrawn as the team evaluates the service. The team may limit access or sending to protect participants and keep the service within its operating limits.
Keep information needed for formal or time-sensitive matters in the appropriate university system. The app team will communicate material changes to pilot participation or data practices through the available app or support channels.
Participation and support
You can contact the app team to stop pilot participation, ask about account removal or report a problem. The team may pause an account to investigate suspected misuse or protect the service.
Questions about these terms, the pilot or account support can be sent to cityuhk.calas@gmail.com.